Privacy Policy - FiClear

Introduction

At FiClear ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our loan eligibility checking platform and financial consultancy services.

Information We Collect

1. Personal Information

Name, email address, phone number
Employment details (company name, designation, salary)
Address and PIN code information
Date of birth and age

2. Financial Information

Income details and salary slips
Existing loan obligations (EMI details)
Credit score (CIBIL) information
Bank account details for loan processing

3. Usage Information

IP address, browser type, and device information
Pages visited and features used
Time and date of access

How We Use Your Information

To assess your loan eligibility across multiple banks and financial institutions
To provide personalized loan recommendations and offers
To connect you with our financial consultants and DSAs
To process your loan applications with partner banks
To improve our services and platform functionality
To send you updates about loan offers and policy changes
To comply with legal and regulatory requirements

Data Security

We implement industry-standard security measures to protect your personal and financial information:

SSL/TLS encryption for data transmission
Secure server infrastructure with regular security audits
Access controls and authentication mechanisms
Regular data backups and disaster recovery procedures
Employee training on data protection and confidentiality

Information Sharing

We may share your information with:

Banking Partners: To process loan applications and check eligibility
Credit Bureaus: To retrieve and verify credit scores
Financial Consultants: Our verified DSAs and consultants who assist with loan processing
Service Providers: Third-party vendors who support our platform operations
Legal Authorities: When required by law or to protect our rights

We ensure all third parties adhere to strict data protection standards and use your information only for specified purposes.

Your Rights

You have the right to:

Access and review your personal information
Request corrections to inaccurate data
Request deletion of your personal data (subject to legal requirements)
Opt-out of marketing communications
Withdraw consent for data processing (where applicable)

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These help us:

Remember your preferences and settings
Analyze platform usage and improve functionality
Provide personalized content and recommendations
Ensure platform security

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: privacy@ficlear.in

Phone: +91 123 456 7890

Website: www.ficlear.in